Sections:

Last updated: July 31

Provider & Patient Help & Information Lines

Last Updated June 9

HHP COVID-19 Population Health Virtual Care Team Management
(808) 462-5430 [Press 5]

Hours of Operation: Monday to Friday, 8:00AM-3:30PM*
For Providers: Services include...

• COVID-19 Patient Registry Management
• COVID-19 Patient Monitoring 

How to refer a patient:

1. Call (808) 462-5430 (press 5)
2. Submit an EPIC referral to HHP Complex Care
   • Type "COVID-19" as your "Reason for Referral"

HHP Central Support | (808) 462-5104

Hours of Operation: Monday to Friday | 8:00AM-4:00PM*
For Providers: Expanded services to include answering provider questions regarding COVID-19.

• Clinical Support Request via EPIC
  Submit via EPIC, select "Network Access" as your "Reason for Referral"
  • Type out question(s)

HPH COVID-19 Virtual Clinic: Video and Phone Visits | (808) 462-5430

Hours of Operation: Daily | 10:00AM-6:00PM*

• For Kauai (press 3)
• For Providers - COVID-19 Test Status Update (press 1)
• For Providers - if you would like to refer a patient with a positive COVID-19 test result (press 5)
• For Patients - general information (press 2)
• For Patients - if you are patient with a positive COVID-19 test result (press 5)
• For a Respiratory Evaluation Clinic (press 4)

The Hawai‘i Pacific Health COVID-19 Virtual Clinic for video and phone visits is open for our patients and the public. The purpose of the Virtual Clinic is to address patients with signs and symptoms of COVID-19 who are well enough to be seen without coming to the office and others who have concerns about COVID-19 exposure.

Patients will initially speak to a Registered Nurse, and if appropriate, the clinic will offer video and phone visits with a provider. The virtual team will recommend and facilitate pathways for care and order COVID-19 tests when clinically appropriate. HPH physicians, advance practice providers and registered nurses will staff the clinic. 

*Subject to change based on demand

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COVID-19 PRN Bulletins

[May 4] HHP COVID-19 PRN Bulletin 

Topics:

• COVID-19 Population Health Virtual Care Team Management

[March 26] HHP COVID-19 PRN Bulletin 

Topics:

• COVID-19 Algorithms
• COVID-19 Provider Help Lines
• COVID-19 Specimen Collection Information Line
• New @ PMMC: Respiratory Evaluation C

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Clinical/Workflow Algorithms

Last Updated July 24

• COVID-19 Master Schema [May 7]
• Initial Evaluation: Ambulatory Workflow [May 26] 
• COVID-19 Exposure [May 15]
• COVID-19 Testing Algorithm (Ambulatory) [May 26] 
• COVID-19 Testing Algorithm (ED/Hospital) [June 22]
• Results Mgmt Mild/Moderate Sx (Ambulatory) [May 15] 
• Results Mgmt Severe Sx (ED/Hospital) [May 15] 
• Surveillance Registry [May 15] 
• COVID-19 Patient Monitoring [May 15]
• Return to Work Protocol [July 24]
• COVID-19 Treatment Protocol [June 24]
• COVID-19 Procedural Patient Pre-procedure Testing [May 13]
• Respiratory Distress Mgmt [April 24]

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Specimen Collection

Last Updated July 29

• HHS COVID-19 Test Data Reporting Update [July 29]
• COVID-19 Drive-up Collection Site Information [July 1]
• Anterior Nasal Swabbing Instructions [July 10]
• (Video) NEJM - How to Collect a NP Swab 
• KMC Respiratory Evaluation Clinic Flyer [April 18]
• SMC King Street Respiratory Evaluation Clinic Flyer [June 19] 

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PPE Guidelines

Last Updated July 17

• Mask on Everyone: Guidance for All Healthcare Setting
• Minimum PPE for Direct Patient Care [July 17]
• PPE for Ambulatory Clinic [May 27]
• PPE for Anterior Nasal Swabbing with Swabbing Instructions [July 10]
• PPE for Direct Patient Caregivers for ED and Hospitalized Patients [May 27]
• PPE for Direct Caregivers Surgical and Sedation Procedures [May 27]
• PPE for Patients and Visitors [July 17]
• Donning and Doffing of PPE Headgear (Brief) [April 23]

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 PPE Donning and Doffing

Last Updated May 5

• N95 Donning & Doffing [May 5]
  • Donning Sequence - N95 Version
  • Doffing Sequence - N95 Version
• CAPR Donning & Doffing [May 5]
  • Donning Sequence  - CAPR Version
  • Doffing Sequence - CAPR Version
• CAPR Donning & Doffing Videos [March 26]
  • Supplies Required
  • Getting CAPR Ready
  • Donning Sequence
  • Doffing Sequence
• Donning & Doffing - with Booties [May 4]
  
  • N95 Donning & Doffing - with Booties
    • Donning Sequence - N95 and Booties Version
    • Doffing Sequence - N95 and Booties Version
  • CAPR Donning & Doffing - with Booties
    • Donning Sequence - CAPR and Booties Version
    • Doffing Sequence - CAPR and Booties Version

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PPE Cleaning and Conservation

Last Updated April 23

• N-95 and Surgical Mask Process [April 23]
• Faceshield Laminate Replacement Instruction [April 2]

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COVID-19 Therapeutics

Last Updated July 29

• COVID-19 Convalescent Plasma
  • COVID-19 Convalescent Plasma [May 23]
  • Patient Consent and Privacy Authorization Form
• Nursing
  • Remdesivir COVID EUA for NSG [July 28]
  • Remdesivir Infographic [July 27]
• Remdesivir
  • FDA Fact Sheet for Health Care Providers EUA of Remdesivir
  • FDA Fact Sheet for Patients and Parent Caregivers EUA of Remdesivir
  • HPH Instructions Compassionate Use Request for Remdesivir
  • Remdesivir EUA Summary Slides [June 2020]
• COVID-19 Treatment Protocol [June 24]

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COVID-19 Advance Care Planning

Last Updated April 6

• Healthier patients: COVID-19 ACP conversation example [April 6]
• High-risk, At-risk patients: COVID-19 ACP conversation example [April 6]

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Additional Resources (HHP/State/National/CDC)

Last Updated July 7

• HHP Resources
  
  • PPE for purchase
• State Resources
  
  • Tracking COVID-19 in Hawaii
  • State of Hawaii - Hawaii Emergency Management Agency
  • Hawaii State Department of Health: COVID-19 Site
  • Hawaii State Department of Health for Healthcare Providers
  • Hawaii COVID-19 Dashboard
• National Resources
  • U.S. State Department Travel Website for Travel Restrictions and Advisories
  • UCSF Health COVID-19 Clinical Resources | UCSF Health Hospital Epidemiology and Infection Prevention
  • Coronavirus Aid, Relief, and Economic Security (CARES) Act
• Hawai‘i State Department of Health
  
  • Medical Advisories
    • Update#13 - Coronavirus Disease 2019 (COVID-19)
    • Update #11 - Coronavirus Disease 2019 (COVID-19)
    • Update #10 - Coronavirus Disease 2019 (COVID-19)
    • Update #9 - Coronavirus Disease 2019 (COVID-19)
    • Update #8 - Coronavirus Disease 2019 (COVID-19)
    • Update #7 - Coronavirus Disease 2019 (COVID-19)
    • Update #6 - Coronavirus Disease 2019 (COVID-19)
    • Update #5 - Coronavirus Disease 2019 (COVID-19)
    • Update #4 - Coronavirus Disease 2019 (COVID-19)
• Communications
  • CDC Communication Resources
    • Guidance Documents (e.g. errands and going out, handlers of service and therapy animals/veterinary clinics, youth and summer camps...etc.)
    • Print Resources (e.g. posters, handouts...etc.)
      • For limited-english-proficient populations
    • Videos
    • PSAs
  • CALMER Goals of Care - A Discussion Guide
  • COVID-19 Clinician Communication Skills
• Centers for Disease Control (CDC)
  • COVID-19: What to do if you are sick
  • Coronavirus Disease 2019
    • COVID-19 Microsite
  • Information for Travel
  • Traveler's Health Webpage
  • Manage Anxiety & Stress
• Literature
  • Nebraska Med UV N-95 Decontamination Process
  • Nebraska Med COVID-19 Extended Reuse of PPE and N-95s
  • Stanford PPE EBM Study
  • Xenex Using UV to Disinfect N-95 Respirators
  • Pathophysiology, Transmission, Diagnosis, and Treatment of Coronavirus Disease 2019 (COVID-19)
• World Health Organization (WHO)

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Provider Well-being

Last Updated April 9

• Resources for Healthcare Professionals Coping with the COVID-19 Pandemic
• Coping with COVID-19: Practical Mindfulness Strategies
• COVID-19: Tips for Mindfulness & Coping with Anxiety

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Innovation

Last Updated April 28

• COVID-19:  PPE Remediation
  • Micah Ewing, HPH Director, IT Technical Architecture & Innovation
• Split-Ventilation Technique
  • Dr. Donald Gaucher, Straub Medical Center, Anesthesiologist
• Telehealth at Pali Momi Medical Center: Personal Experience
  • Dr. Maria "Marel" Ver, Pali Momi Medical Center, Trauma Medical Director

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