About HHP

Staff

Population Health Services

Population Health Services comprises a comprehensive set of services that support successful participation in the HMSA Payment Transformation for provider members. These services are designed to help physicians maximize their quality performance within the PCMH model, support collaboration across practices and specialties, maintenance of data integrity in health information exchange technology, and facilitating between HMSA and HHP providers.

Contact them for assistance and/or questions about:

  • Clinic workflow and patient outreach optimization
  • Patient outreach campaigns
  • Requests for reconsideration (R4Rs) related to HMSA quality measures
  • Coreo support and training
  • Health maintenance alerts and HHP dashboard training

Eleanor Naone, NCMA | Population Health Manager 
Ph: (808) 535-0972
[email protected]
 
Aileen Crisostomo, NCMA | Population Health Supervisor 
Ph: (808) 522-4582 
[email protected]
   
 
China Andrade, MPH | Health Practice Liaison
Ph: (808) 522-4524
[email protected]

Anne Burke | Health Practice Liaison
Ph: (808) 522-4557 
[email protected]
   

Sunnie Candido | Health Practice Liaison
Ph: (808) 246-2956 
[email protected]

Lauren Fujii | Health Practice Liaison
Ph: (808) 522-4544 
[email protected]
   
 
Daisy Pang, MPH | Health Practice Liaison
Ph: (808) 522-4583
[email protected]
 
Laura Lu | Specialist
Ph: (808) 535-0971 
[email protected]
   
    

ACO Analytics

ACO Analytics compiles and produces accurate data, analysis and reporting to support the business and clinical management of Hawai‘i Health Partners’ attributed patient population.

Contact them for assistance and/or questions about:

  • Population health data analytics and report distribution
  • Support for contracts, programs, initiatives and patient outreach through data processing and analysis
  • Identifying trends, opportunities, gaps in care and high-risk/high-cost patient populations
 
Ann Takenaka, MBA, BBA, MIS | Senior Analyst
[email protected] 

Brian Lincoln, BS | Analyst
[email protected] 
   

Managed Care Services

Managed Care Services provides referral management for HMSA patients, directs appropriate care coordination of patients, and serves as a resource guide for providers and clinic staff.

Contact them for assistance and/or questions about:

  • Referral authorization requests for out-of-network services
  • Resource support for health plan guidelines, benefits and restrictions
  • Navigating in-network providers and facilities

Laura Pladson, RN, BSN | Manager, Utilization Management
and Managed Care Services
Ph: (808) 535-0980
[email protected]
 
Nichole Ishida | Network Coordinator
Ph: (808) 500-0644
   

David Ramirez | Managed Care Specialist
Ph: (808) 515-8021
Fax: (808) 535-7265  
[email protected]


Yolanda Raphael | Managed Care Specialist
Ph: (808) 458-1852
Fax: (808) 535-7265
[email protected]

 
 

 


Administration


Junmin Lau | Administrative Assistant
Ph: (808) 522-4440
[email protected]
 
Kristi Ahuna | Administrative Secretary
Ph: (808) 522-2619
[email protected]
 
     

Lauren Wong, MHA | Project Manager
Ph: (808) 522-2979
[email protected]

Dana Peros | Quality Coordinator
Ph: (808) 458-1897
[email protected]
 
     

Michael Kurohara | Program Manager
Ph: (808) 535-0978
[email protected]
   



Complex Care

Complex Care Services are designed for high risk patients with chronic medical conditions; to coordinate the best care possible for patients and to achieve the best outcomes. The care team works closely with patients and their caregiver, and assists with the coordination of care, medication, health education, and accessing community resources.

Contact them for assistance and/or questions about:

  • Care coordination for patients who utilize the ER often, have frequent hospitalizations and have multiple chronic medical or social conditions
  • Augmenting care coordination for high-need, high-cost patients
  • Patient/Caregiver engagement with face-to-face visits to assist in promoting greater understanding and control of health risks and conditions


Geldilyn Ebbay, RN, BSN | Complex Care Supervisor
Ph: (808) 500-0498
[email protected] 

Julie Aurio, RN | Care Manager
Ph: (808) 458-1831
[email protected] 
   

Luzviminda Baja, RN, BSN | Care Manager
Ph: (808) 500-0568
[email protected] 

Diana Joy Tolentino, RN, BSN | Care Manager 
Ph: (808) 458-1825
[email protected] 
   
 
Kiana Carson, CHW | Community Health Worker
Ph: (808) 458-1921
[email protected]

Tanya Higa, CHW | Community Health Worker
Ph: (808) 458-1898
[email protected]
   

Airleen Lucero, CHW | Community Health Worker
Ph: (808) 458-1884
[email protected]

Rayna Pia-Sakahara, RN, BSN | Care Manager, Kaua'i
Ph: (808) 500-0569
[email protected]

   

Nancy Visitacion, RN, MSN, CDCES | Care Manager, Kaua'i
Ph: (808) 500-0571
[email protected]