Staff
Population Health Services
Population Health Services comprises a comprehensive set of support services that make care delivery easier for both patients and physicians. These services are designed to maximize physicians’ quality scores, support the PCMH model, deliver an exceptional patient experience, create positive relationships with physician practices, encourage shared learning, maintain data integrity in Cozeva, and understand and address the needs of independent physicians.
The Population Health Services team assists members with:
- Needs assessments for clinic workflow and patient outreach optimization
- Patient outreach campaigns to follow-up with patients on scheduling regular exams and procedures, which includes cancer screenings, childhood immunizations and Well Visits
- Requests for reconsideration to HMSA related to patient attribution and quality measures
- Cozeva support and training
- Cozeva interface to Epic EHR for outcome-based quality metrics
- Care planning, resources and services for patients with complex medical conditions
Ph: 808-535-0972
Eleanor.Naone@hawaiihealthpartners.org
Ph: 808-522-4582
Aileen.Crisostomo@hawaiihealthpartners.org
Ph: 808-522-4544
Brian.McClendon@hawaiihealthpartners.org
Ph: 808-535-0967
Kelson.Oshiro@hawaiihealthpartners.org
Victoria.Gualdarama@straub.net
Ph: 808-535-0976
Hazel.Madueno@hawaiihealthpartners.org
Stephanie.Nobriga@straub.net
Ph: 808-522-4525
Richie.Valentin@straub.net
Lerma.Catiggay@wilcoxhealth.org
Population Analytics and Management
Population Analytics and Management provides timely and accurate data gathering, analysis and reporting to support the business and clinical management of Hawaii Health Partners’ attributed patient population.
Population analytics and management staff assist with:
- Population health data analytics and reports distribution
- Support and facilitation of contracts, programs, initiatives and patient outreach through data processing and analysis
- Identifying trends, opportunities, gaps in care and high-risk/high-cost patient populations
Ph: 808-522-4130
Melanie.Nordgran@hawaiihealthpartners.org
Ph: 808-522-3100
Clemetine.Trantang@hawaiihealthpartners.org
Ph: 808-535-0966
Tyler.Barnett@hawaiihealthpartners.org
Ph: 808-522-4281
George.Kingston@hawaiihealthpartners.org
Managed Care Services
Managed Care Services provides referral management for HMSA patients, directs appropriate care coordination of patients, and serves as a resource guide for providers.
(HMO and health center referral management)
Ph: 808-535-7262
Fax: 808-535-7265
Martie.Tibayan@hawaiihealthpartners.org
Georden.Hirai@hawaiihealthpartners.org
Ph: 808-535-7261
Rachelle.Gallegos@hawaiipacifichealth.org
Administration
Ph: 808-522-4557
Jeruzel.Gonzales@hawaiihealthpartners.org
Complex Care
The Complex Care services are designed for patients with two or more major medical conditions. Our goal is to give the best care possible to patients and their families, in a holistic approach, to achieve the best outcomes. The care team works closely with patients and their families and assist with scheduling medical appointments, understanding and following instructions for taking necessary medications, receiving health education and identifying and accessing community resources. This ensures patients receive the right care at the right time at the right place.
Ph: 808-535-0980
Laura.Pladson@hawaiihealthpartners.org
Ph: 808-522-3831
Warren.Wong@hawaiihealthpartners.org
Geldilyn.Ebbay@hawaiihealthpartners.org
Ph: 808-535-2970
Christy.Agmata-Aurelio@hawaiihealthpartners.org
Ph: 808-535-0974
Julianna.Vanpoele@hawaiipacifichealth.org
Ph: 808-535-0969
Ryan.Yamane@hawaiihealthpartners.org
HealthAdvantage CONNECT
HealthAdvantage CONNECT is an integrated, provider-based EHR and practice management system that provides seamless integration between registration, scheduling, clinical documentation and billing, as well as access to clinical quality programs, including integrated chronic disease registries and best-practice reminders for preventive care. A dedicated HealthAdvantage CONNECT team provides implementation services, practice support and training.
Ph: 808-522-4386
Anna.Smolentzov@hawaiihealthpartners.org